You would not think of leasing your property without

The Downland Quadruple Guarantee.

Would you?

Downland Property Letting
Taking the risk out of leasing.


Certain clients have asked us why Downland is not a household name. The answer is we are not interested in heavy advertising. We prefer to be known to those who take property seriously for our quality of service and to be recommended, finding your tenant primarily through our contacts.

This means that we may only present a handful of ideal tenants to you, often executives we have been asked to place by multinational companies. The idea is to really know what our tenants and property owners want and to match their needs.

The Downland approach also saves time and greatly reduces stress. Advertising brings in a stream of responses, some genuine, some not. The usual practice is to show all remotely promising prospects around a property, resulting in many visits. There are even enthusiasts who call themselves "housecrawlers" who like to look at properties!

With Downland we prefer to protect both tenant and property owners from this ludicrous timewasting, offering, instead of hype and hard sell, genuine substance.

In this introduction to our services you will discover, and may be surprised by, our unique Downland Quadruple Guarantee . This is backed Downland's expertise as full time, Property Leasing and Property Management specialists, who are fully prepared to act as your advisor and representative in a complex market.

Feel free to ask Downland anything about the market and consult your free personal reference book, The Downland Checklist and Guide to Leasing.

They said there were no guarantees in relationships.

They were mistaken.

There's one relationship on which you can count absolutely. Your leasing relationship with Downland.

Take for granted our concern for your property, our willingness to be helpful, our old fashioned level of service and our securing for you the best return possible.

All are supplied as a matter of principle. Principles which we have seen fit to enshrine in a unique guarantee for your protection and security.

The Downland Quadruple Guarantee
Designed to Protect you four ways.

1) Downland promise to lease your property at the right price.
2) Downland undertake to pay you all a tenant owes if the tenant's circumstances change before the end of their contract.
3) If you give Downland sole agency and we fail to install a tenant within 14 days, Downland will pay your dues.
4) Downland pledge that your tenant will be suitable for your property.

1) The right return promise.

On a par with others you may have spoken to in the property business, Downland promise to obtain the best financial return on your behalf.

Unlike others, we guarantee to deliver on our promises. If a friend recommended us to you, you will already know our reputation.

If not, ask our rivals and hear what they have to say. Downland are specialist leasing agents and managers, know the market and are acknowledged experts.

The company professionals recommend to professionals, corporate clients trust to relocate executives and insurance companies turn to when they need to pay for accommodation.

Unlike companies more geared to selling houses, Downland's imperative is not to take a quick percentage and close your file. We are concerned about giving you the best possible service so that you will want to lease your property through Downland into the next century.

The Downland Checklist.
Your free guide to maximising returns.

Downland's experience has led to us discovering what the discriminating tenant is looking for, and we put this knowledge at your disposal in the form of The Downland Checklist.

Personal to you, the Downland Checklist is a bespoke service, whereby following an inspection of your property an your property we will draw up for you a document containing the following:

A helpful, comprehensive list of items tenants will expect to find in your type of property.

A ready to use checklist, which room by room, details what a tenant would ideally like to see in your property.

Many customers have told us The Downland Checklist is invaluable. We consider it just part of the Downland service.

2) The Downland Indemnity.

Sadly, we all know of people who made ill advised investments, joined the wrong syndicate at Lloyds or are suddenly required in a different area by their employer.

Unlike others, at Downland, we do not expect you to share whatever fate brings your lodger and to lose out financially should your tenant be forced to break their Tenacy Agreement.

Downland offer as security this guarantee: If a Downland tenant leaves your property early, Downland will pay you whatever they owe.

Furthermore, Downland will relet your property at no extra cost to you and pay you your rent in full while another suitable tenant is found.

In short, at Downland we are so sure of the quality of our tenants, we are willing to put our own money at stake.

Happily, the above scenario is a rare one, and during their stay, Downland ensure tenants are happy.

On the first day your tenants arrive at your property they find it professionally cleaned and are surprised and delighted to find The Downland Welcome Pack with essential supplies and a local guide.

The service continues with regular rent collection, the Downland Telephone Hotline to solve worries before they become problems and quarterly inspections of your property.

As well as keeping the tenant happy, the Downland service is free to you and ensures you receive regular reports.

If any minor repair like a leaking tap is needed, Downland will send out our maintenance person and recover expenses from the tenant if appropriate. If more serious work needs to be done, you will be immediately informed and if you wish, Downland will approach companies we have worked with for quotations and oversee the work.

Some property owners like the Downland service so much, they ask us to oversee regular household cleaning, decoration work, interior design, conversion of shells into homes, building, purchasing of contents and much more.

3) Downland pay you if you receive no suitable offer in 14 working days.

At Downland, we want to be your sole letting agent because this will ensure that we can discuss your property with our most valued contacts without fear of disappointing them because another offer has been hastily accepted. Your peace of mind being paramount, we are willing to pay for this exclusivity in the unlikely event that we do not deliver.

Our proposal to you is, that you award Downland your sole instruction, wait 14 working days, and if after that time we have failed to obtain a suitable offer, you invoice us for the rent you would have been paid from the very day you signed us up as sole agent!

This guarantee is in place because as a matter of principle, you should not have to pay for the inefficiencies of suppliers and the risk of giving Downland sole agency should be all Downland's.

Our reasoning is that we back our judgement. If we believe that we can let your property at an agreed price level, we trust our expertise and take on your sole instruction. It is our decision and our business risk. You are trusting and relying on our expertise and should not suffer if we get it wrong.

4) The right tenant pledge.

Working with much loved, select properties, having tenants with the correct credentials is of utmost importance.

Fortunately, at Downland, we are well connected and the best tenants automatically come to us.

Though one instinctively knows if someone is of the right background, a nice person and suitable, any error would jeopardise our longterm relationship with you. We are therefore stricter than most when it comes to references.

Our enquiries include contacting every potential tenant's bank manager, their employer and their previous landlord, taking care to pick up nuances or hints.

Hence your guarantee that, within reasonable foreseeability, any tenant we find for you will be a suitable tenant.

Are you going abroad or know someone coming to the UK?

Downland is part of an international group of property companies and have related companies and affiliates around the world.

This means Downland's service is global and we can offer you a complete select relocation service.

If you are interested or know someone abroad who would appreciate Downland's service, feel free to discuss the matter with us.

Note: This brochure is a free information service and is not intended to contractually bind you or Downland. Though we do our best for you, Downland accept no liability in the event of rapidly changing circumstances, actions of clients and circumstances which cannot be reasonably foreseen.